AI Errors May Be Impossible to Eliminate — What That Means for Its Use in the FDA
AI errors may be statistically unavoidable. Learn how to build controls, oversight, and governance models that make AI safe, compliant, and inspection-ready in FDA-regulated environments.
Instructor
Dr. Ginette Collazo
Industrial-Organizational Psychologist & GMP Human Performance Expert
What You'll Learn
About the event
About this event
Artificial Intelligence (AI) is rapidly transforming regulated industries, including pharmaceuticals, medical devices, and biologics. From predictive analytics and batch record review to deviation trending and inspection readiness, AI offers unprecedented efficiency. However, one fundamental reality remains: AI systems are not error-free — and may never be.
Unlike traditional software, AI systems — especially machine learning and generative AI — operate probabilistically. This means outputs can vary, contain bias, hallucinate information, or produce inconsistent results. In highly regulated environments governed by agencies such as the U.S. Food and Drug Administration, even small inaccuracies can have major compliance and patient safety implications.
This session explores the regulatory, ethical, and operational implications of AI's inherent error potential. Participants will gain clarity on validation expectations, risk management strategies, and how to responsibly integrate AI within FDA-regulated systems while maintaining GMP compliance and data integrity. Rather than asking whether AI can be perfect, this course reframes the question: How do we build controls, oversight, and governance models that make AI safe, compliant, and inspection-ready?
Code: FDB1304
Curriculum
Requirements
- Working in FDA-regulated industries (pharma, medical device, biotech)
- Familiarity with GMP regulations and quality systems
- Applicable to QA/QC, regulatory affairs, CSV, IT, compliance, and manufacturing professionals
Who Should Attend
Quality Assurance (QA) Professionals, Quality Control (QC) Analysts, Regulatory Affairs Specialists, Computer System Validation (CSV) Professionals, IT and Data Governance Leaders, Manufacturing and Operations Managers, Compliance Officers, Risk Management Professionals, and Digital Transformation Leaders.
Areas Covered
Meet Your Instructor

Dr. Ginette Collazo
Industrial-Organizational Psychologist & GMP Human Performance Expert
Dr. Ginette Collazo brings 20+ years of experience in Industrial-Organizational Psychology specializing in GMP-regulated industries and human performance systems. She is an internationally recognized expert in quality systems, root cause analysis, compliance excellence, and operational performance. As Founder and CEO of Human Error Solutions—recognized by Manufacturing Outlook magazine in 2023 as one of the top industrial service providers—she leads a globally recognized consulting and training organization supporting regulated industries. Dr. Collazo is an experienced speaker and educator on GMP compliance, human performance, AI governance, and quality culture, and has been featured in Manufacturing Outlook, ABC, NBC, Fox, and CBS for her contributions to manufacturing excellence and compliance innovation. She is also the host of The Power of Why Podcast, exploring workplace behavior, leadership, critical thinking, and emerging technologies.
Event Details
Format
Recorded Webinar
Duration
1 hour
Certificate
Included
Access
Lifetime
Related Events
Digital Quality Metrics and AI/ML Analytics: Building a Continuous-Improvement Framework that Aligns with Regulatory Expectations
Learn how AI/ML and real-time digital quality metrics build a continuous-improvement framework aligned with FDA regulatory expectations, 21 CFR Part 11, and GAMP®5.

AI in GMP: What the FDA Is Already Expecting - Before You Ask
FDA already expects GMP compliance for AI systems. Learn how existing validation, data integrity, and oversight rules apply—before regulators come calling.

HPLC Analytical Method Development and Validation
Master HPLC instrument and method validation to meet US EPA and FDA requirements for pharmaceutical analysis.